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Third Party: Anthropic → Claude API (api.anthropic.com) - Operational
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We have confirmed fixes have resolved performance issues. We are implementing performance fixes across all services to improve performance and reliability moving forward.
We are working on additional fixes to improve workflow performance and availability. We will provide an update at 7PM or earlier as work progresses.
We are continuing to work on performance improvements. We will provide an update at 6 PM PT or earlier as our mitigation efforts progress.
We are continuing to work on performance improvements. We will provide an update at 5 PM PT or earlier as our mitigation efforts progress.
We have mitigated issues contributing to performance and workflow service availability and are continuing to investigate further reports of degraded performance. We will provide an update at 4 PM PT or earlier as our mitigation efforts progress.
We implemented a fix and are currently monitoring recovery of workflow systems.
We are working on a fix for this incident.
Availability and performance metrics have returned to baseline. This incident has been resolved.
We have identified and implemented a fix and are monitoring recovery of services.
We are currently investigating reports of slow or unresponsive agent interactions (interacting with Serval via Slack, or creating a new Workflow).
Investigating an issue with status not being set automatically by Serval's AI.
Serval is currently experiencing an outage. We are investigating the underlying cause.
We have mitigated the degraded performance affecting workflows. We will continue to monitor latency metrics.
We have identified contributors to degraded performance and are working to implement mitigations.
We are aware of reports of slowness with building or executing workflows. We are working on mitigations for the issue.
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Feb 2026 to Apr 2026
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